Goober One Service Contracts

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Goober Support IT Service Contracts: Goober One Lite & Goober One Standard

At Goober Support, we offer tailored IT service contracts designed to provide businesses with the flexibility and security they need. Whether you're a small business looking for essential IT management or a growing enterprise requiring advanced protection and support, we’ve got you covered. Our two main service offerings, Goober One Lite and Goober One Standard, deliver the right level of service to meet your business’s needs and budget.


Goober One Lite

Essentials for Small Businesses

Goober One Lite is perfect for businesses that require the foundational tools to keep their IT environment secure and running smoothly. It’s designed to provide essential services while keeping costs predictable, making it an ideal choice for small to mid-sized companies.

Features of Goober One Lite:

  • Essential Backup Solutions: Protect your critical data with reliable backup services to ensure your business can recover from any data loss.
  • Antivirus Protection: Safeguard your network from malicious threats with industry-leading antivirus software.
  • Update Management: Stay secure and up to date with regular patching and software updates to prevent vulnerabilities.

Flexible Support: While Goober One Lite offers the core services your business needs, any additional support hours outside of the contract’s scope are billable. This keeps your base cost low while allowing for flexibility as your business grows or encounters unique challenges.


Goober One Standard

Comprehensive IT Management and Protection

For businesses with more complex IT requirements, Goober One Standard offers an advanced suite of tools and services. It’s designed to provide enhanced security and proactive management, ensuring your IT environment is protected, optimized, and scalable to meet evolving business demands.

Features of Goober One Standard:

  • Advanced Backup Solutions: Goober One Standard includes robust, fail-safe backup systems that go beyond basic protection, providing secure offsite and cloud options to ensure quick recovery in case of data loss or system failure.
  • Endpoint Detection and Response (EDR): Gain proactive threat detection and response capabilities, stopping cyber threats before they can compromise your network.
  • Security Information and Event Management (SIEM): Our SIEM solution continuously monitors your IT environment for suspicious activity, providing real-time threat intelligence and rapid responses.
  • Advanced Patch and Update Management: Benefit from enhanced update management that covers a wide range of software and operating systems, ensuring maximum protection against vulnerabilities.

Scalable Support Hours: Unlike Goober One Lite, Goober One Standard includes built-in support hours that scale with your business needs. This means your company can access expert IT assistance without worrying about unexpected costs as your technology environment grows and becomes more complex.


Choose the Right Plan for Your Business

Goober One Lite is ideal for businesses needing core IT services without the commitment to advanced support, while Goober One Standard provides comprehensive, scalable IT management for businesses with more advanced needs. Both plans offer peace of mind, allowing you to focus on growing your business while we take care of your technology.